ClearPolicy

Policy acknowledgment for healthcare & home care

Keep staff policy sign-offs moving. Across every role and location.

Send handbooks and workplace policies to caregivers, clinicians, and office staff. Let them sign wherever they work, see who still needs to finish, and keep each signed version on record.

30 days free · No credit card · $29/month after

See which caregivers have finished their required documents and who still needs to sign.

Set up the policies once. Assign them as staff join.

Build groups around the way your clinic or home care agency works. When someone joins, add them to the groups that match their role and location.

By role

Give caregivers and office staff the right policies

Use groups for field caregivers, clinical staff, or office staff. Assign your caregiver handbook and role-specific workplace policies to the people who need them.

By location

Keep site-specific procedures with each location

Create a group for each branch or clinic. Share local safety and emergency procedures, then review completion for that location.

Across the organization

Keep shared policies consistent

Use the same handbook or code of conduct across groups. A person can belong to both a role group and a location group without needing separate copies of the document.

With automatic request emails enabled, eligible new assignments send requests for published documents that require a signature. You can also prepare the group first and send requests when you are ready.

Explore group assignments

For staff away from the office

A link to sign. A place to come back to.

Caregivers can open a personal email link on their phone, review the policy, and type their name to sign. Your logo helps them recognize the request, with no account to create.

The signing portal brings pending requests and signed copies together. Staff return using their email and a six-digit code, even if they have lost the original request email.

Keep reference guides available, too

Share published orientation guides and workplace reference documents through groups as Available to read. Staff can find them in the same portal without a signature request.

Share the portal link with staff; these documents do not send an availability email or track opening.

See the signing experience and portal

For the administrator keeping track

Know who needs a follow-up before the next staff review

1

Check the new caregiver’s assignments

Find required documents that have not been requested yet, alongside requests already waiting for a signature.

2

Follow up with the people still outstanding

Smart Follow-up times reminders around viewing activity and deadlines. Add a personal note or send reminders in bulk when you need to step in.

3

Share progress for a branch or policy

Owners and administrators can review reports by group or document, export matching results to CSV, or print to PDF for an operations meeting.

Explore completion tracking and reports

Follow-up stays tied to each unfinished request, so you can review delivery, views, and reminders before deciding who needs a personal message.

See reminder options

Keep up as procedures change and sign-offs come due

An updated safety procedure and a yearly handbook sign-off need different follow-up. Keep both connected to the employee’s document history.

When the policy changes

Publish a new revision and see which staff signed an earlier version. Send new requests when you are ready; publishing alone does not email everyone. Earlier signed records remain tied to the version completed.

Explore policy versions and records

When another signature is due

Set a renewal interval for policies staff need to sign again. Enable Auto-renew to send eligible new requests based on each person’s last completion, even when the policy has not changed.

Read about recurring renewals

Find the record behind a completion

Open an individual request for its activity and signed document, including the electronic Certificate of Attestation. For a paper completion, retrieve the uploaded signed copy labeled Paper on file instead.

Start with one caregiver group or clinic

Bring an approved handbook or workplace policy and try the workflow with your own staff. Owners and administrators can manage assignments, reminders, and records in one place.

  • Upload your policies and import your staff roster from CSV.
  • Add people to groups and send your first signature requests.
  • One $29/month plan with unlimited people, documents, and team members.

Questions from healthcare and home care teams

Can home care staff sign policies without coming into the office?

Yes. Staff open their personal request link on a phone, tablet, or computer, review the document, and type their name to sign. They do not need a ClearPolicy account or an app installation. The signing portal also brings together their pending requests, signed copies, and documents available to read through their groups.

Can we assign different policies to caregivers, office staff, and locations?

Yes. Create groups by role or location and add the relevant people and documents. People can belong to several groups. With automatic request emails enabled, eligible new signature assignments send requests when people or published documents are added to a group.

Can we share reference guides without asking staff to sign?

Yes. Publish the document with Requires a signature turned off and add it to a group. People in that group can open it under Available to read in the signing portal, even if they have never received a signature request. Sharing it does not send an availability email, and opening it is not recorded.

What happens when a caregiver leaves?

Archive the person to remove them from active lists while preserving their history. Their pending requests are canceled and automatic renewal requests stop. You can still find their completed records when needed.

Can we collect annual policy acknowledgments?

Yes. Set a renewal interval on a document and enable Auto-renew to send eligible requests when the next signature is due. Each person’s due date is based on their last completion, not a shared calendar date. Renewals follow a previous completion; send the first request to anyone who has not signed yet.

Is this for workplace policies or patient records?

ClearPolicy is for staff workplace policies, such as handbooks, codes of conduct, safety procedures, and confidentiality policies. It is not a patient-records or HIPAA compliance platform. A signed acknowledgment records the policy version a person completed; it does not establish clinical competency or regulatory compliance.

What if someone cannot or will not sign online?

Electronic signatures are the default path in ClearPolicy — fast, trackable, and audit-ready. When someone cannot complete a request online (no email, preference, accessibility, or a wet-ink requirement), a team member can record paper on file: upload the signed paper copy on the pending request. That person counts as complete for that document version, and the uploaded file stays with the request so your compliance record stays in one place. Paper on file is not an ESIGN electronic signature and does not produce an attestation certificate. It is a real workflow for keeping a complete record when electronic is not possible.

Does ClearPolicy meet ESIGN and UETA requirements?

Yes. For organizational policies, employee handbooks, and volunteer agreements, ClearPolicy captures what ESIGN and UETA require: the signer's intent to sign electronically, typed name, timestamp, IP address, browser details, and the exact document version signed. That is the evidence courts, insurers, and auditors expect from an electronic signature program. Some documents may still require wet ink or notarization — you decide whether an e-signature is appropriate. When someone cannot complete online, a team member can keep a complete record in ClearPolicy by recording paper on file and uploading the signed paper copy on the open request. That is not an electronic signature; online completions still receive the full ESIGN certificate and audit trail.

See the broader product overview: Policy acknowledgment software.

Comparing signing tools? Read the Docusign comparison.

Need a starting point for a document? Browse the free home care policy templates and adapt one for your organization.

Keep your next staff policy rollout on track

Choose a policy, assign the staff who need it, and see each sign-off through. Try ClearPolicy free for 30 days.